Navigating care and recovery
Navigating care and recovery
Prescription drug coverage
Prescription medications, including specialty drugs, can be an important part of cancer treatment. Your prescription drug coverage may include oral, self-injectable and select prescriber-administered cancer drugs, as well as medications to manage nausea and white blood cell modifiers.
If you’re enrolled in a Blue Cross Blue Shield (BCBS) national medical plan, you have access to prescription drug coverage through CVS/Caremark. If you’re enrolled in one of the HMO plan through BCBS or Kaiser Permanente, your prescription drug coverage is provided through the HMO.
Navigating your options
When navigating cancer care, your focus needs to be on your health, well-being and recovery – not the complexities of the health care system. That’s why Wolters Kluwer provides resources to help you determine the best course of action for your situation, so you can focus on your recovery.
BCBS care team
Participants in a BCBS national medical plan may access a personal care team including Health Clinicians and Benefit Value Advisors. Your care team helps support you whether you received a new diagnosis, are in the middle of treatment or have an upcoming procedure. They can help you navigate the health care system and provide personalized health guidance as well as help you understand your coverage and how to maximize your benefits.
Health Advocate
Health Advocate complements your health coverage by facilitating your interactions with health care providers and insurers. You will have confidential access to a Personal Health Advocate, typically a registered nurse, supported by medical directors and benefits and claims specialists who can help you navigate the complexity of the health care system.
Nurturing your mental and emotional health
It’s important to remember that cancer can have significant impacts on your emotional health. You have access to a wide range of benefits and resources through Wolters Kluwer to help you care for your emotional health alongside your physical health.
Employee Assistance Program
Navigating a cancer diagnosis and treatment can be incredibly challenging, both physically and emotionally. As a Wolters Kluwer employee, you have access to the Employee Assistance Program (EAP). The EAP is here to provide comprehensive emotional well-being support during this difficult time. Whether you need someone to talk to, resources to manage stress or guidance on coping strategies, the EAP offers confidential counseling and support services to help you and your family.
meQuilibrium
meQuilibrium (meQ) is a science-based program designed to help you build resilience and manage stress — especially during challenging times. With personalized guidance and easy-to-follow techniques, meQ empowers you to take small, meaningful steps toward improving your mental well-being. Whether you're navigating a health journey or simply looking for ways to feel more balanced, meQ is here to help you breathe, find calm and build inner strength when you need it most.
Look Good Feel Better Program
This is a non-medical public service program that teaches beauty techniques to people with cancer to help manage the appearance-related side effects of cancer treatment. This program is free to all who wish to participate.
EverYou
Provided through the American Cancer Society, this program helps provide affordable wigs, hats, scarves and mastectomy products.
Comprehensive medical coverage
When you enroll in a Wolters Kluwer medical plan, you have access to comprehensive medical coverage with an out-of-pocket maximum that protects you from significant medical expenses, as well as best-in-class resources so you can feel confident in your treatment plan.
Through your Wolters Kluwer medical plan provider, you have access to:
- Testing, including advanced genome testing, RNA sequencing, targeted gene panels and more to help create a personalized treatment plan.
- Cancer treatments, including medications, radiation therapy and more related to your treatment plan.
- Prosthetic devices, special appliances and surgical implants required for treatment.
- Inpatient benefits, including bed, board, nursing care, post-surgery support and rehabilitative therapy.
- Biomarker testing for diagnosis, treatment, management or monitoring of cancer.
- A personal care team and mental health support resources.
Cancer treatment benefits vary by country. To learn more about specific benefits available to you, please refer to Workday Help. If you have any questions, feel free to create a case in Workday for further assistance.
In addition to a network of doctors, facilities and comprehensive coverage, you also have access to virtual care whenever and wherever you need it. MDLIVE through Blue Cross Blue Shield allows you to access a board-certified doctor 24 hours a day, seven days a week through online video, mobile app or phone.
Talking to your doctor
When meeting with your doctors, there will be a lot of information shared, so you may find it helpful to take notes or record all visits on your phone to ensure you remember what was discussed.
During your visits, ask about:
- Your diagnosis
- Your care plan, including what to expect during and after treatment to regain your strength and overall health
- Medications and possible side effects (what they are, how long they’ll last and when to call for medical help)
- How your appearance may be impacted (e.g., hair loss, weight loss/gain)
- What information and/or data your care team will provide throughout your care and how to access it
- What life may look and feel like after treatment
- How your provider will help connect your care across the various providers
Key things to tell your doctor
- Who you would like to include in your care decisions, such as a family member or caregiver
- Any special plans or life goals that should be considered when choosing a treatment plan or deciding on the timing for a particular treatment
- Any cultural or religious beliefs that may affect your treatment choices or preferences
- How medical decisions should be made if you’re not able to make them yourself (known as advanced directives)
Nutrition during treatment
Nutrition is an important part of cancer care. This includes what you eat and potential food reactions you may experience during chemotherapy, radiation or other treatments. For more information, review the American Cancer Society’s nutrition during treatment guide.
